FAQ

Thank you for your interest in the Pelican Point Golf Community Homeowners Association (PPHOA). Below please find some commonly asked questions by our residents, perspective residents, and realtors. If you cannot find the answer you are looking for, please Contact Us.

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Am I allowed to park my vehicles in the street?

The HOA Board of Directors has amended the Vehicles Resolution that imposes fees for excessive street parking and the inappropriate storing/parking of vehicles, trailers, recreational vehicles, etc. on the street or on the grass of a homesite. Temporary street parking is allowed under very limited circumstances. Click here to view Facts & FAQ's related to vehicles and parking in the Pelican Point community.
What procedures do I follow if I want to make a change to the outside appearance of my house?

Visit the Architectural Control Committee (ACC) Info page for more information. Visit the Document Library for ACC submittal forms, the ACC Standards & Guidelines, etc. The ACC meets on the third Wednesday of each month. Your plans and your deposit (if applicable) must be submitted by the Monday before the meeting date.
Are the streets in Pelican Point private streets?

No. Most of the streets in the Pelican Point subdivision are owned by Ascension Parish. The streets in The Greens, Pelican Isle Commons, Mallard Cove, Hidden Cove, and River Winds are privately owned streets. Residents who live in these sections pay into an escrow designated for street repairs.
How do I report a road issue or a drainage issue?

Go to Ascension Parish Citizen Service Center. On the left side, click on Dashboard. Then click on New Request. It is suggested that you create an account so that you can see the progress of the request.
Who are you gonna call?

Restriction Violations:

Contact the HOA office, 225-473-0004

Suspicious behavior in the neighborhood:

Contact the Sheriff’s Office, 225-621-8300, opt. 1

Traffic violations: speeding, reckless operation of a golf cart, failure to obey posted signs

Contact the Sheriff’s Office, 225-621-8300, opt. 1

Animals roaming free:

Contact Animal Control to pick up a roaming dog or cat, 225-675-6557

Captured dogs or cats can be taken to CARA’s House, 225-675-0400, 9894 Airline Hwy, Sorrento

Wildlife:

Contact LA Wildlife & Fisheries to get a list of licensed hunters, 225-765-2800, or visit http://www.wlf.louisiana.gov/wildlife/nuisance-wildlife for a list.

Injured wildlife can be taken to LSU Wildlife Hospital, 225-578-9600

Street light burned out:

Submit an online request at www.entergy.com or contact the HOA office

Holes in streets, drainage issues, clean storm drains:

Submit an online request at the Ascension Parish Citizen Center, www.ascensionparish.net

High grass on golf course property:

Contact the Pelican Point Golf Club, 225-746-9900
How do I join the swimming pool and/or golf club?

The swimming pool, the golf course, and the tennis courts are not part of the Pelican Point HOA. Please contact the Pelican Point Golf Club for questions about the pool, tennis, and golf. 225-746-9900
Who should I call if I witness a traffic violation?

Call the Ascension Parish Sheriff's Office. If it is a non-emergency, call 225-621-8300, option 1. In an emergency, call 911.
How do I report an issue with a street light?

Go to entergy.com to complete the form to report an issue with a street light and/or light pole.
What do my HOA dues pay for?
Your HOA dues pay for:
- Maintenance, upkeep, and upgrades of common areas
- Irrigation systems
- Utilities for entrances, sub-entrances, guard house, office
- Maintenance of the lakes and fountains
- Maintenance and upkeep of the fences and signs
- Playground equipment and maintenance of playground and ball park
- Security guard coverage
- Security cameras, equipment, and maintenance
- Gate at rear entrance (maintenance, gate cards)
- HOA sponsored social events
- Insurance
  - Common Grounds
  - HOA Board of Directors
- Administration
How do I register as a new homeowner in Pelican Point?

Visit the New Resident page on our website. Print the New Resident Data sheet and bring it to the HOA office after you Close on your new home.
Where can I get a Pelican Point decal for my vehicle?

Visit the HOA office or use the Contact Us form to request to have the decal mailed to you. The HOA office hours are Monday-Thursday, 9:00am-2:00pm.
When are the Security Guards on duty?

The Pelican Point Security Guards are on duty from 6:00pm - 4:00am, 7 days a week. The security guards will monitor traffic coming in and out of Pelican Point and check that residents have vehicle decals. Because Pelican Point does not have private streets, the security guards cannot stop a vehicle from entering the subdivision. Both Pelican Point entrances and exits are equipped with security cameras.
What is the sign policy in Pelican Point?

When selling a home or building a new home, you must have a Pelican Point HOA approved sign. Click here for the Sign Policy. These signs can be purchased through Diez Signs, 225-647-3608. For Sale signs are not permitted on empty lots. No other signs are permitted on any lot.